Invoice & Payment
After receiving your Order Form and photo(s), it will be reviewed. If more information is needed, or I have questions about the order (or the photos), you will be contacted either via email or phone to further discuss. If there are no questions, or once I feel confident that I have all of the right information, an invoice will be generated based on the Order Form and sent to you to review.
A 30% deposit (before shipping and handling charges, but with tax if applicable) is required before work begins. The deposit is non-refundable. If you are not ordering a custom piece, but are ordering a print from the Image Gallery and/or an Image Gallery image on merchandise, full payment is due with invoice.
Payment options are as follows:
PayPal: Payments can be made online via PayPal. PayPal accounts are free and there is no charge for using this service to make a purchase. If you do not have a PayPal account and do not wish to sign up for a free one, no problem - you can still pay online through this service. Your invoice will have a link “view and pay the invoice”; the link will lead you to options "pay via PayPal" or “use a debit or credit card”. Visa, MasterCard, Discover and American Express are all accepted. This payment service is all powered by PayPal which uses highly secure, industry-leading technology to keep your information safe.
Chase Quick Pay: If you bank with Chase, you can make your payment online via Chase Quick Pay. You can also use this option if you don't bank with Chase, you would have to enroll (for free) to use the service). If you prefer to use Chase Quick Pay as your method of payment, you will make the payment to . Click here to learn more about Chase Quick Pay.
Check or Money Order: You may mail a check or money order. If you choose to make a payment by mail, the check should be made out to Deborah Ervin (please email me here for the mailing address). Please note that if sending a personal check, work will not begin until the deposit clears, and the finished piece will not be delivered until the balance check clears.
Cash: If you live in the Chicago area, and prefer the "cash payment method", cash is always welcome! We can make arrangements to meet at a convenient location. Please do not send cash in the mail.
The balance, shipping, handling and tax (if applicable) is due before your final piece is shipped. I will email a small thumbnail image of the finished image for your approval prior to having it framed and shipped. NOTE: The balance includes any additional Image Gallery prints and/or merchandise in your original order form.